Refund Policy
A valid itemized cash
register receipt must accompany all refund requests. Full
refunds will be granted during the first two weeks of a
semester, or during the first week of a summer
semester. Defective books will be exchanged during this
same period--when
accompanied by a valid receipt. We do not intend to sell damaged
books, nor do we buyback damaged books. Therefore, it's
imperative that in the unlikely event you receive a damaged
book, that you exchange it during the refund period. Books
returned after the refund period, new books with markings, or
opened "shrink wrapped" packages will be purchased at
our normal buyback price. See our buyback policy.
Buyback Policy
Books & More
buys current textbooks everyday. You do not need a
receipt to sell your textbooks. We only ask for a student I.D.
or a driver's license. We do not buyback books with any
damage whatsoever. We never buy books with water damage,
loose pages or bad bindings. When selling your books, we
generally pay about 50% of the retail price of the on-campus
store, so you get the same or more as on-campus when you sell
your books at Books and More. Of course, we also have
quicker service so you can get in and get out with cash in your
pocket faster than anywhere else. Certain books may be
purchased for less. See exceptions.
Policy Exceptions
Books sold with
diskettes, cassettes, CDs, spiral bindings, perforated pages,
study guides, solutions manuals with writing, "no class
offered" or overstocked books will be purchased, if
possible, at a reduced price or at a wholesale price.
Textbooks with excessive highlighting or notes will be also be
purchase at a reduced price. The bottom line is that
textbooks must be in a condition that would allow them to be
resold. If you wouldn't buy it, chances are we won't
either. |
The Bottom Line
Our policies
typically follow the on-campus policies for textbook refunds,
buyback, and exceptions. Our goal is to
give the students of
HCC
the best possible service whether
buying or selling textbooks.
You can get a full
refund for a reasonable time after your purchase. During
buyback, we try buy as many of your books as we can that can be
resold.
We don't buy damaged
books because we want to protect other students from getting
books that are damaged or unusable.
All of our policies
are subject to change. The policies posted in-store always
supercede advertisements, flyers, or web site postings.
Your business is
important to us. Let us know or any ideas or suggestions
you may have.
Thank you for
choosing Books and More. |
